BloQ – The Blog for Quality

Latest Babtec Digitalization Knowledge Quality Quality Management

An employee checks the quality of a product with a caliper gauge

17.02.20

What is quality? One question, many answers

Quality – a big word with many meanings. Whether Garvin, Grönroos or Donabedian: many clever people have already dealt with the questions of what quality actually is and what approaches there are to define it. In the process, various models have come to light that are probably also thrown up against the… Read more

Babtec

Carsten Voet

20.11.19

Coming Full Circle

Digital transformation poses a challenge to many companies. Production processes are closely connected, large amounts of data are created, the desire for high-quality products continues to grow and good cooperations with business partners are gaining in importance. Without adequate tools, it might be easy… Read more

Babtec

Lena Weger

10.11.18

Support: A Direct Line to Customers

Employees from Babtec Support receive around 40 queries per day. In order to serve all customers reliably and with skill, even when the number of customers is growing exponentially, the Babtec Support division has been completely revamped. Martin Büschel, Head of Support at Babtec, tells us what’s behind… Read more

Knowledge

Katrin Stratmann

11.08.18

QM Knowledge: Warranty Management

All over the world, automotive manufacturers install supplier parts in a wide variety of vehicle models. Those who collect, standardize and analyze field data as part of their warranty management know the failure behavior of their own products – and can initiate suitable corrective measures at an early… Read more

Quality Management

Thomas Stöber

12.05.18

IATF 16949 - How to find your way around in the IATF jungle

It’s been hotly disputed: IATF 16949, the automotive standard published in 2016, has thrown up huge challenges for suppliers. The WKW.group, an internationally successful automotive supplier, shows how you can obtain certification using the right tools. Read more

Babtec

Marc Osenberg

12.05.18

Great Coffee Grows From Digital Roots

In order to optimize their processes and products, even coffee producers can count on CAQ software. Integrating a Chinese production location, however, still makes consistent quality management a challenge. With an IT solution from Babtec, employers and suppliers can process complaints via a cloud-based… Read more