BloQ – The Blog for Quality

A light bulb in the form of a plant symbolizes sustainable ideas

20.10.26

Sustainability in Quality Management: Why Quality and Sustainability Are Interconnected

New technologies, shorter production cycles and customized customer requests: Companies are already under pressure to act quickly and pragmatically. At first glance, sustainability seems like yet another challenge that adds effort and costs. But this impression is misleading. Sustainability is not a… Read more

Hands using a laptop with an overlaid process diagram

Marc Osenberg

29.09.26

Process-Oriented Approach: Definition, Benefits, and Implementation

Many companies still think in terms of departments: Sales, Purchasing, Manufacturing, Shipping—each does its part, and in the end, a flawless product is supposed to reach the customer. However, it is precisely at the interfaces between these departments that most friction, misunderstandings, and quality… Read more

Manuel Klötzer

01.09.26

Why Artificial Intelligence Belongs in the Management System

Few technologies are as widely debated as artificial intelligence (AI). While it holds great promise, it also inevitably raises questions about the risks associated with its use. Companies should therefore not only address the question of how to use AI as profitably as possible; they must also take into… Read more

Employee using a tablet as part of digital workflows

Marc Osenberg

28.07.26

Digitalization in Quality Management: The 9 Key Areas of Action

Digitalization is no longer just a buzzword, but a reality in practice – especially in quality management. Anyone who still believes today that they can remain competitive with analog processes and rigid inspections will be quickly left behind by more complex products, growing volumes of data, and… Read more

ISO 9001:2026 – Companies can already start preparing effectively

Manuel Klötzer

16.07.26

ISO 9001:2026 – What Companies Can Do Right Now

ISO 9001 is the world's most widely used standard for quality management systems and serves as the foundation for quality management in numerous companies. Interest in its revision – which is already well underway – is correspondingly high: Companies are often wondering which changes ISO 9001:2026 will… Read more

Annika Perau

15.07.26

Customer Satisfaction Analysis: More Than Just Meeting a Requirement

How satisfied are your customers—really? Many organizations ask themselves this question, whether to comply with the requirements of ISO 9001 or to continuously improve their products, services, and processes. But what exactly is a customer satisfaction analysis? Read more