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BloQ – Der Blog für Qualität

Latest BabtecDigitalizationKnowledgeQualityQuality Management

Support

Babtec support manager in interview
Babtec
Lena Weger
Lena Weger
/
10.11.18

Support: A Direct Line to Customers

Employees from Babtec Support receive around 40 queries per day. In order to serve all customers reliably and with skill, even when the number of customers is growing exponentially, the Babtec Support division has been completely revamped. Martin Büschel, Head of Support at Babtec, tells us what’s behind… Read more

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