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Increasing numbers of recalls burden manufacturers and suppliers with extremely high costs, especially in the automotive sector. 70 participants met during the 2nd Warranty…

Collecting and analyzing field data are the main tasks of an effective warranty management. Professor Stefan Bracke from the University of Wuppertal is convinced of this. He and…

Introducing a quality management system is no easy feat. Something frequently goes wrong before any success stories are written. At a presentation, the CAQ provider Babtec reported…

Key figures are essential control tools for companies. They use them to get accurate evaluations of their performance and increase their awareness of risks and opportunities.…

Only when all machines are operating flawlessly is it possible for companies to successfully produce quality. For this reason, the implementation of a state-of-the-art maintenance…