BloQ – Der Blog für Qualität

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Quality

17.02.20

What is quality? One question, many answers

Quality – a big word with many meanings. Whether Garvin, Grönroos or Donabedian: many clever people have already dealt with the questions of what quality actually is and what approaches there are to define it. In the process, various models have come to light that are probably also thrown up against the… Read more

Knowledge

Katrin Stratmann

11.08.18

QM Knowledge: Warranty Management

All over the world, automotive manufacturers install supplier parts in a wide variety of vehicle models. Those who collect, standardize and analyze field data as part of their warranty management know the failure behavior of their own products – and can initiate suitable corrective measures at an early… Read more

Quality Management

Prof. Dr.-Ing. Robert Dust

30.05.17

Total Supplier Management: The End of the Top 50

The relationship between OEMs and suppliers is undergoing vast changes, that much is clear. One person that is particularly aware of this is VDA professor Robert Dust. In this interview, he tells us how this transformation is occurring and how Google and Apple are involved in it. He also answers our core… Read more