BloQ – The Blog for Quality

Latest Babtec Digitalization Knowledge Quality Quality Management

A manager symbolically delegates tasks to employees

29.03.23

Quality Talk: Quality Cannot Be Delegated

Effective quality management – a wide variety of companies would probably come up with the most diverse definitions of what that actually is. What role does quality still play today? And what role should it play? In an interview with Thomas Stöber, Vice President Management Systems at WKW, Lutz Krämer, CPO… Read more

Many visitors gathered at the Q.Event in the Öschberghof.

Quality

Joséphine Fresen

22.02.23

How You Respond Correctly to the Challenges of the Present and the Future

Impulses from the Q.Event 2022 in Donaueschingen: Fragile supply chains, shortage of raw materials, the effects of the climate crisis, war in Europe and an uncertain energy supply dictate our current actions and will not be solved soon. In ever shorter time periods, we have been – and continue to be –… Read more

Babtec

Joséphine Fresen

25.01.23

The Customer Satisfaction Analysis: More than Just Fulfilling a Duty

By conducting a customer satisfaction analysis, companies can gain an exciting perspective: how do their own customers perceive the products and services they offer? What potential for improvement do they see? A successful customer satisfaction analysis can do all this. Modern companies should therefore… Read more

Knowledge

Maren Behrendt

07.12.22

QM Knowledge: NTF

"No Trouble Found" means as much as "no problems found". What sounds very positive at first, nevertheless poses a challenge in certain situations. Read this article to find out what the "No Trouble Found" verdict is all about. Read more

Everything is merged in one management system

Quality Management

Caterina Feld

02.11.22

Meaningful, Profitable (I)MS

In addition to a formal understanding of management systems, it is also important to deal with their deeper meaning and meaningfulness in order to understand and make them useful for oneself and one's own company. Read more

Several hands touching each other as a sign of good corporate culture

Quality Management

Benedikt Sommerhoff

19.10.22

Intangible – Quality and Corporate Culture

When I hear and see how often carelessness, laissez-faire attitudes and wrong priorities cause failures, non-quality and waste, I wonder about the quality culture in some organizations. Quality culture, corporate culture, leadership culture, failure culture – we often talk about them, but I rarely hear… Read more