BloQ – The Blog for Quality

Latest Babtec Digitalization Knowledge Quality Quality Management

A manager symbolically delegates tasks to employees

29.03.23

Quality Talk: Quality Cannot Be Delegated

Effective quality management – a wide variety of companies would probably come up with the most diverse definitions of what that actually is. What role does quality still play today? And what role should it play? In an interview with Thomas Stöber, Vice President Management Systems at WKW, Lutz Krämer, CPO… Read more

Babtec

Joséphine Fresen

25.01.23

The Customer Satisfaction Analysis: More than Just Fulfilling a Duty

By conducting a customer satisfaction analysis, companies can gain an exciting perspective: how do their own customers perceive the products and services they offer? What potential for improvement do they see? A successful customer satisfaction analysis can do all this. Modern companies should therefore… Read more

Knowledge

Maren Behrendt

07.12.22

QM Knowledge: NTF

"No Trouble Found" means as much as "no problems found". What sounds very positive at first, nevertheless poses a challenge in certain situations. Read this article to find out what the "No Trouble Found" verdict is all about. Read more

Everything is merged in one management system

Quality Management

Caterina Feld

02.11.22

Meaningful, Profitable (I)MS

In addition to a formal understanding of management systems, it is also important to deal with their deeper meaning and meaningfulness in order to understand and make them useful for oneself and one's own company. Read more

Knowledge

Maren Behrendt

22.08.22

QM Knowledge: Quality Management Audits

Once we have invested money in a product, we expect it to fulfill its purpose and that we can rely on it. What is an expectation on the part of the customer means work on the part of the manufacturer: in order to meet customer expectations, quality must be assured. To this end, certain processes are… Read more

Knowledge

Lena Weger

13.07.22

QM Knowledge: The Skip-Lot Procedure

Anyone involved in quality management and QM systems has probably already come across the term skip lot procedure. This article explains what this sampling procedure is all about and why it can be useful. Read more