BloQ – The Blog for Quality

Latest Babtec Digitalization Knowledge Quality Quality Management

25.01.23

The Customer Satisfaction Analysis: More than Just Fulfilling a Duty

By conducting a customer satisfaction analysis, companies can gain an exciting perspective: how do their own customers perceive the products and services they offer? What potential for improvement do they see? A successful customer satisfaction analysis can do all this. Modern companies should therefore… Read more

Knowledge

Maren Behrendt

07.12.22

QM Knowledge: NTF

"No Trouble Found" means as much as "no problems found". What sounds very positive at first, nevertheless poses a challenge in certain situations. Read this article to find out what the "No Trouble Found" verdict is all about. Read more

Everything is merged in one management system

Quality Management

Caterina Feld

02.11.22

Meaningful, Profitable (I)MS

In addition to a formal understanding of management systems, it is also important to deal with their deeper meaning and meaningfulness in order to understand and make them useful for oneself and one's own company. Read more

Several hands touching each other as a sign of good corporate culture

Quality Management

Benedikt Sommerhoff

19.10.22

Intangible – Quality and Corporate Culture

When I hear and see how often carelessness, laissez-faire attitudes and wrong priorities cause failures, non-quality and waste, I wonder about the quality culture in some organizations. Quality culture, corporate culture, leadership culture, failure culture – we often talk about them, but I rarely hear… Read more

Knowledge

Maren Behrendt

22.08.22

QM Knowledge: Quality Management Audits

Once we have invested money in a product, we expect it to fulfill its purpose and that we can rely on it. What is an expectation on the part of the customer means work on the part of the manufacturer: in order to meet customer expectations, quality must be assured. To this end, certain processes are… Read more

Quality

Lena Weger

03.08.22

Review: The Walrus – Markus Reimer

In the third part of his “Business Reflections”, Dr. Markus Reimer once again deals with topics such as quality, knowledge and agility – in his inimitable “Reimer way”, of course. This review will tell you whether it is worth reading. Read more